Frequently asked questions

How will my car be paid for?
Can I sell my car for cash?
What if I owe finance on my car?
What if I have not described my car properly and have missed a dent etc?
What if I do not have a registration document for the car (V5)?
Will you buy an imported car?
Would I get a better price for my car if I part exchange it?
Will you collect my car and do you charge?
What kind of cars do you buy?

Can’t find an answer to your question here? Call us on 0845 003 4018 or email sales@iainmutch.com and we’ll be glad to help.

Q. How will my car be paid for?

A. The quickest and most secure way to pay you is through an electronic transfer from our account to yours. There is no charge for this service and in most cases we make the transfer while at your bank or address.

If you prefer we can pay you with a bankers draft, this can either be paid to you on collection of your car, or we can get the bank draft from a HSBC bank of you choice, usually your local branch.

Q. Can I sell my car for cash?

A. Depending on how much your car is worth this is sometimes possible, however it is not practical or secure to carry around
large sums of cash.

It can also take considerable time to withdraw and deposit large sums of cash from a bank, therefore making the process of purchasing your car less efficient and time consuming.

Q. What if I owe finance on my car?

A. We would need you to obtain a settlement figure from your finance company.

If you intend to settle the finance yourself then we would need to see a clearance letter confirming this.

However we do usually settle the finance ourselves on your behalf, this would usually be by telegraphic transfer direct to the finance company.

If there is a finance deficit i.e. You owe more than the cars value then we would need the balance in cleared funds before we settle the finance on your behalf.

Q. What if I have not described my car properly and have missed a dent etc?

A. We would have base the price of your car to you on your description of the car. This would include the condition the mileage, the age, and the service history.

This will all be confirmed with you when we collect the car. If for instance the car is described as immaculate, therefore needing no preparation prior to sale and we discover that there is a damaged wing or kerbed alloy etc. then we would adjust the price accordingly.

If the car is described to us accurately then the price would stay what we agreed.

Q. What if I do not have a registration document for the car (V5)?

A. For us to buy the car from you we would need your registration document. If it has been lost or mislaid it is an easy process to obtain a replacement.

It can either be done online from DVLA or completing a V62 from your post office. You can now also apply direct to DVLA by telephone which is by far the quickest and most efficient way.

Q. Will you buy an imported car?

A. Yes we do buy imported cars; however, the value would be adjusted accordingly, as often an imported car will not attract the same sales value as a UK car.

Q. Would I get a better price for my car if I part exchange it?

A. The simple answer to this is yes. Often the part exchange price you are offered is an inflated valuation of your car. This is because the price you are paying for your new car is also at an inflated price.

To obtain the best possible deal for you is to sell your car yourself. You are then in a strong position to negotiate on your new car and to obtain maximum discount!

We can help you with this as we have access to most franchises and as a company we negotiate to purchase these cars at a reduced trade price.

Q. Will you collect my car and do you charge?

A. Yes we will collect your car from either your home or office. There is no charge for this!

Q. What kind of cars do you buy?

A. We are especially interested in purchasing the following: